PRIVACY POLICY

Last updated: May 6, 2026

1. Data Controller

The website www.viallecontainer.com is operated under the Vialle Container brand by the following company:

VIALLE ENTREPOT

Simplified Joint-Stock Company (SAS)

Share capital: €10,000

Headquarters:

12 Rue de Metz

24000 Périgueux

France

SIRET: 994 417 970 00013

RCS: 994 417 970

Intra-Community VAT Number: FR07994417970

Email: contact@viallecontainer.com

Phone: +33 7 74 57 91 47

VIALLE ENTREPOT acts as the data controller within the meaning of Regulation (EU) 2016/679 (GDPR).

2. Data Protection Officer (DPO)

The company has appointed a Data Protection Officer:

Data Protection Officer (DPO)

Email: contact@viallecontainer.com

The DPO is responsible for ensuring compliance with personal data processing regulations and can be contacted for any questions regarding data protection.

3. Data Collected

When using the website and the services offered, the following data may be collected:

• first and last name

• mailing address

• email address

• phone number

• order information

• technical browsing data (cookies, anonymized IP address)

Banking information is never stored on our servers.

Payments are processed exclusively by secure service providers such as Stripe.

No sensitive data is collected.

4. Purposes of Processing and Legal Bases

Data is collected for the following purposes:

Order processing

• order management

• delivery

• billing

Legal basis: performance of the contract (Article 6.1.b GDPR)

Customer service

• responding to inquiries

• managing returns and complaints

Legal basis: performance of the contract (Article 6.1.b GDPR)

Legal obligations

• retention of invoices

• accounting and tax obligations

Legal basis: legal obligation (Article 6.1.c GDPR)

Security and fraud prevention

• securing transactions

• detecting fraudulent activity

Legal basis: legitimate interest (Article 6.1.f GDPR)

5. Recipients of the Data

Personal data may only be disclosed to necessary service providers:

• Secure payment providers (Stripe)

• Carriers responsible for delivery

• Hosting provider (Wix.com Ltd)

• Technical service providers for the website

These service providers are subject to strict confidentiality obligations.

No personal data is sold or transferred to third parties.

6. Data Transfers Outside the European Union

Certain service providers (notably Stripe and Wix) may process data outside the European Union.

These transfers are governed by:

• standard contractual clauses approved by the European Commission

• mechanisms ensuring an adequate level of protection

7. Retention Periods

Data is retained for limited periods:

• customer data: 5 years after the last order

• accounting data: 10 years (legal requirement)

• customer service data: 3 years

• security data: 12 months

At the end of these periods, the data is deleted or anonymized.

8. Data Security

The company implements appropriate technical and organizational measures to ensure:

• security

• confidentiality

• data integrity

Transactions are protected by an SSL protocol.

9. User Rights

In accordance with the GDPR, users have the following rights:

• right of access

• right to rectification

• right to erasure

• right to object

• right to restriction of processing

• right to data portability

Any requests may be sent to:

contact@viallecontainer.com

A response will be provided within a maximum of 30 days.

In the event of a dispute, users may file a complaint with the CNIL (www.cnil.fr).

10. Cookies

The website uses cookies that are necessary for its operation.

Non-essential cookies (for audience measurement or marketing) are placed only after consent is given.

For more information, users may consult the Cookie Policy available on the website.

11. Policy Updates

This Privacy Policy may be amended at any time to ensure compliance with applicable regulations.

The applicable version is the one published on the website on the date of access.