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GENERAL CONDITIONS OF SALE (CGV)

Last Updated: May 6, 2026

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ARTICLE 1 — SELLER IDENTIFICATION

The website www.viallecontainer.com is operated under the commercial brand Vialle Container by:

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VIALLE ENTREPOT
Simplified Joint Stock Company (SAS)
Share Capital: €10,000

Registered Office:
12 Rue de Metz
24000 Périgueux
France

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SIRET Number: 994 417 970 00013
RCS Number: 994 417 970


VAT Number: FR07994417970

Managing Director: Jean VIALLE

Email: contact@viallecontainer.com
Phone: +33 7 74 57 91 47

These Terms and Conditions of Sale are established in accordance with:

  • Article L111-1 of the French Consumer Code

  • Law No. 2004-575 of June 21, 2004 on Confidence in the Digital Economy (LCEN)

ARTICLE 2 — SCOPE OF APPLICATION

These General Terms and Conditions of Sale govern all distance sales concluded through the website www.viallecontainer.com.

They apply in accordance with:

  • Articles L221-1 and following of the French Consumer Code

  • Directive 2011/83/EU on Consumer Rights

Any order implies full and unconditional acceptance of these Terms and Conditions of Sale.

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ARTICLE 3 — PRODUCT CHARACTERISTICS

The essential characteristics of the products are presented on the product pages.

This information includes in particular:

  • Product description

  • Technical specifications

  • Dimensions

  • Price including VAT

Photographs are provided for illustrative purposes only.

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ARTICLE 4 — PRICES

Prices are expressed in Euros (€) and include all applicable taxes (VAT included).

Delivery charges are indicated before order confirmation:

  • Mainland France: Free delivery

  • European Union: €450 VAT included per item

No additional charges will be applied without prior notice.

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ARTICLE 5 — ORDERS

An order becomes final after:

  • Product selection

  • Shopping cart validation

  • Acceptance of these Terms and Conditions

  • Successful payment

A confirmation email is sent to the customer.

Any order implies an obligation to pay.

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ARTICLE 6 — PAYMENT METHODS

Payment may be made by:

  • Credit or debit card (Visa, Mastercard) via Stripe

  • Bank transfer (upon prior request)

All payments are secured through SSL encryption.

Banking details are never stored on the website.

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ARTICLE 7 — ORDER PROCESSING

 

Orders are processed within:

1 to 2 business days following payment confirmation.

Order cut-off time: 3:00 PM (CET)

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ARTICLE 8 — DELIVERY

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Delivery Areas:

  • Mainland France

  • European Union

Containers are delivered by specialized road transport.

Delivery Times

France:

  • Free delivery

  • Delivery time: 5 to 10 business days

European Union:

  • Delivery fee: €450 VAT included per item

  • Delivery time: 5 to 15 business days

Estimated Total Delivery Time:

  • France: 6 to 12 business days

  • EU: 6 to 17 business days

ARTICLE 9 — RIGHT OF WITHDRAWAL

The customer benefits from the statutory withdrawal period of 14 calendar days.

An extended commercial withdrawal period of 30 business days is also granted.

Contact: contact@viallecontainer.com

 

ARTICLE 10 — RETURN CONDITIONS

Returned products must be:

  • In their original condition

  • Complete

  • Properly protected

Return shipping costs are the responsibility of the customer, except in special circumstances.

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ARTICLE 11 — REFUNDS

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Refunds are processed within a maximum of 14 days after receipt of the returned product or proof of shipment.

Refunds include:

  • Product price including VAT

  • Standard delivery costs

ARTICLE 12 — LEGAL WARRANTIES

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Products benefit from:

  • The legal guarantee of conformity

  • The warranty against hidden defects

ARTICLE 13 — LIABILITY

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VIALLE ENTREPOT shall not be held liable in cases of:

  • Force majeure

  • Improper use of the product

  • Carrier delays

ARTICLE 14 — PERSONAL DATA

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Personal data is processed in accordance with the GDPR.

Customers have rights of access, rectification, deletion, restriction, and other applicable rights.

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ARTICLE 15 — MEDIATION AND DISPUTE RESOLUTION

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In accordance with applicable regulations, customers may refer disputes to a consumer mediator.

An amicable solution will always be sought first.

Failing an amicable settlement, the French courts shall have jurisdiction.

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